Frequently Asked Questions
Yes, we do.
For a long time, we accepted prepaid orders only. As our Inhaya family continued to grow, so did our trust in our customers.
Today, we proudly offer Cash on Delivery (COD) across Pakistan — because we believe shopping should be easy, convenient, and worry-free for every hijabi.
Absolutely!
You can place your order through our website, Instagram, or WhatsApp. Our team manually processes Instagram and WhatsApp orders, so for the fastest and smoothest experience, we recommend placing your order directly on our website.
WhatsApp: +92 335 3572269
Instagram: @inhayabyruqaiya
Most orders are delivered within 7–8 working days.
Delivery times may vary slightly depending on your city, courier availability, public holidays, or unexpected logistics delays.
Yes. We proudly deliver to every city, town, and village across Pakistan.
To ensure the quickest and most reliable delivery, we work with a logistics partner that automatically selects the best courier service for your location.
Depending on your city, your parcel may arrive through TCS, Leopards, M&P, Trax, or another trusted courier.
This allows us to provide the best delivery experience wherever you live.
Every product page includes detailed measurements and sizing information.
If you're still unsure, simply message us on WhatsApp (+92 335 3572269) before placing your order. Our team will happily help you choose the right size.
We carefully select fabrics that are suitable for Pakistan's weather — soft, breathable, comfortable, and made for everyday wear.
The exact fabric details for every abaya are mentioned on its individual product page.
- Hang one corner of your hijab on a hook or door handle.
- Hold the other corner so the fabric stretches slightly.
- Spray directly onto each stain.
- Leave it for a few moments.
- Wash your hijab as usual with your regular detergent in the washing machine.
- Let it dry naturally.
That's it!
Our Hijab Stain Remover is specially formulated for oxidized oil stains and sweat stains — the stubborn stains that often remain even after normal washing with detergent.
Yes, if the stain is fresh, it can help remove makeup and food stains as well.
However, these stains are usually removable with regular detergent if washed quickly.
Our stain remover is specifically designed for old, stubborn oil-based stains that ordinary detergents struggle to remove.
It is suitable for:
- All types of hijabs
- Abayas
- Georgette fabrics
- Most delicate modest wear fabrics
For best results, always follow the usage instructions provided.
Yes. If you receive a product with a manufacturing fault, damage, or if we accidentally send you the wrong item, we'll happily arrange a replacement or exchange.
Please contact us within 48 hours of receiving your parcel.
Simply send us clear photos on WhatsApp or Email, and our team will resolve the issue as quickly as possible.
We completely understand that online shopping can sometimes be difficult.
However, if you receive the exact product, colour, and size that you ordered, we are unable to offer a return or exchange based on personal preference.
We kindly request that you carefully review the product description, measurements, fabric details, and photos before placing your order.
If you ever have questions before ordering, our team is always happy to guide you on WhatsApp.