Privacy Policy

This Privacy Policy explains how Inhaya by Ruqaiya collects, uses, and protects your personal information when you visit our website or place an order with us.

Information We Collect

•          Full name and delivery address

•          Contact number and email address

•          Order history and purchase details

•          Communication records via WhatsApp, email, or Instagram

How We Use Your Information

•          To process and fulfil your orders

•          To communicate order updates, tracking, and confirmations

•          To respond to your queries and provide customer support

•          To send promotional updates (only if you have opted in)

•          To improve our products and services

How We Protect Your Information

We take the privacy of our customers seriously. Your personal information is:

•          Never sold or rented to third parties

•          Shared only with courier partners for the purpose of delivery

•          Stored securely and accessed only by authorised team members

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, although this may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party platforms such as Instagram. We are not responsible for the privacy practices of these platforms and encourage you to review their individual policies.

Your Rights

•          You may request access to the personal data we hold about you

•          You may request correction or deletion of your personal data

•          You may opt out of marketing communications at any time

To exercise any of these rights, contact us at inhayabyruqaiya@gmail.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.